MCMC Auto - Service Center in 1919 East Lancaster Avenue

Customer Reviews about MCMC Auto - Service Center:

• ★ ★ ★ ★ ★
  I rate MCMC Auto 5 stars simply because it was a in-and-out process that was easy, quick, and smooth. I have to give a special Thank You and thumbs up to my salesman Pablo who worked tirelessly to put me in a vehicle and he also made sure I was ready to hit the road again. It felt like I was buying a car from a family member. If you buy a car from MCMC Auto see my man Pablo, he'll take good care of you!
  By Kameron Thomas, June 09, 2017
• ★ ★ ★ ★ ★
  I really like what they had on the lot. Nice up to date cars with good/great mileage on this. I recommend this place over all, but I would most definitely speak to Efrain. He was patient with us, very professional and straight forward with the best options. He is the guy that put me in my new Chevy Cruize THE SAME DAY I went. Thanks MCMC !
  By Ike Hicks, March 25, 2017
• ★ ★ ★ ☆ ☆
  it's a great place to go is fair price to go I mean it's it's average it's not the best place in town but it's not the worst way I don't have a whole lot to say about it but it's alright
  By Kory Reed, November 27, 2016
• ★ ☆ ☆ ☆ ☆
  Well I don't know were to start but I'm VERY UPSET!! So Let me start of by saying I been with this dealership for 2 years and I have never had any problems until now..... It started Friday (11/11/16) When my car went hot on me and I had to call them so they can take a look at my car too see what cause the car to go hot, now Keep in my they don't provide help when it comes to a rental car so I had to pay out of my pocket to cover the charges on the rental. I live in Dallas so having to drive to fort worth is a long drive for my Husband and I..... so they call me Wednesday to come and pick the car up. My Husband and I arranged to be off work for a little while so we can drive the cars back home and drop off the rental car. We drop the rental car off first and than the car starts running HOT!!! ARE YOU SERIOUS? I called Travis and all he says is ooh I'm sorry i guess you need to bring it back so we can look at it again. I'm already in Dallas and I''M already late for work so because y'all didn't look at the car correctly that's MY FAULT and now I have to tell my boss I'm late again and have to figure out what to do next. Thomas calls me saying they need the car today that if I continue to drive it past today they WILL NOT COVER THE CAR !! FINE COME GET THE CAR!! now moving forward they tow the car back to them that night and I go back to the rental place the next day to get a rental again( spend around $230) for the rental the first time( 5 days) and now I'M spending (100) for rental (2 days) and I cant forget I gave them 100 the first time for my deductible to fix the car I forgot that. (Which was not fixed) I NEVER GOT A CALL THAT THURSDAY !! NO ONE called to say hey Leandra we got your car here and soon as I find something well call you. I said to my self ill just give them time I'm tired of calling them. Thomas calls and says you need a new ENGINE WOW!! and if you want the insurance to cover it I have to show them every receipt for the past two years of my oils changes and everything I did to the car like really who has that!! RIP-OFF!!! Moving forward my car was hailed on really bad so they said I can turn the car in and they can see what they can do about getting me in something ( THEY CAN SEE) so Thomas calls me Friday and need to come out there to sign off on paper work, that's what he needs to do to get started to close my loan and see about another car, now keep in mind I'm in Dallas and I'm sick so rush out that way Friday to do the paper work for Travis to tell me ooh Thomas forgot to tell you to actually start the process you need to pay $250!!! SERIOUSLY!! Well can I talk with Thomas ooh hes not here! so I drove out there for no reason.They do NOT care about nobody else. Travis was supposed to call me back to see if they could help me with that cost, he didn't not call. They close at 6 I called him back at 5:45 PM for him to tell yeah I called Thomas and he said you have to pay that before we do anything else. I said so they cant work we me on that I spend around $500 for NOTHING TO BE FIX!! A WASTE OF TIME. IF I knew the whole time my car could of been totaled out $250 would been what I gave them in the first place. Now I have NO CAR, NO MONEY AND ITS THANKSGIVING COMING UP SMH. They could of said we wave it or can you pay 100 or next check you owe us this amount. No one said sorry they all act like they didn't care AT ALL .RUN RUN RUN because I would NEVER thought my dealership would treat me this way! AT THE END OF IT ALL THEY DID NOT HAVE MY BACK AT ALL ! GO SOMEWHERE WHERE THEY WILL HAVE YOUR BACK!! AS LONG AS YOUR MAKING PAYMENTS ITS ALL GOOD BUT WAIT TILL SOMETHING HAPPENS AND SEE WHO HAS YOUR BACK NOT MCMC HAPPY HOLIDAYS MCMC!!!!!! BECAUSE Y'ALL HAVE RUINED MINES!!!!!
  By Leandra Mitchell, October 22, 2016

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